Flexible Managed IT Service

ABC Services is now offering a flexible Managed IT Service delivery model, which will allow us to support your entire Organization with our revolutionary Flat-Rate I.T. program – all for a fixed monthly cost!

What is Managed IT Services?

• Unlimited IT support at a flat rate.
• Reducing downtime being Proactive instead of Reactive.

How Does It Work?

ABC Services uses an Enterprise Level network monitoring system that proactively insures maximum up time of your network. When a service is required, ABC's experienced help desk staff located within the continental United States assists with problem remotely over a secured connection. If and when one of these problems cannot be resolved remotely, a qualified technician is dispatched onsite.

FLAT MONTHLY RATES
Predictable Support Costs

• Predictable costs for IT services helps customers keep their IT budget under control.
• Flat Rate Plans can include new equipment, software, implementation and ongoing support.

7X24 AUTOMATED NETWORK MONITORING
Managements Peace of Mind

• Reduce down time with mission critical equipment being monitored 24 Hours a Day, 7 Days a Week and 365 Days a Year by ABC Services.
• Security monitoring is available including Intrusion Detection, Antivirus and Malware detection and firewall log monitoring keeping your network safe from attacks.

OFFSITE HELP DESK
Help When You Need It

• Tiered Help Desk support means you'll be able to get the support you need no matter how big or small your problem.
• Access to a broad range of expert knowledge.

IMPROVED PRODUCTIVITY
Expand your model gain a staff

• Non IT staff performing IT functions can be a waste of resources and decrease productivity. Using ABC's Managed Services allows your employees to focus on their primary business roles.
• Enhance Existing IT Staff
• Many companies require a dedicated onsite IT staff for daily operations, user support and custom programming. ABC Managed Services can be tailored for these environments, enhancing the existing IT staff, not replacing them.

MANUFACTURER AND VENDOR SUPPORT
Focus on your business not your vendors

• We partner with some of the finest vendors and manufacturers such as Microsoft, IBM, HP, CISCO, Juniper, Symantec, Shoretel and more.
• These partnerships allow us to manage warranties, licensing and support contracts. They give us manufacturer specific training, enterprise support and in some cases, provide warranty services.

ADVANCED SOLUTIONS
Reduce downtime being Proactive instead of Reactive

• Keep critical systems running smoothly by testing hardware, reviewing logs and applying patches on a regular basis.
• Regularly scheduled audits are part of our Proactive Philosophy offering a deep analysis of your infrastructure.
• Our High Availability and Disaster Recovery Solutions can keep you running even under extreme circumstances.
• Assistance in optimizing and researching all business options for; communications, servers, software applications, voice and data equipment. Experience the benefits of the latest technology giving you an edge over your competition.

How Do I Get Started?

• Schedule your own FREE on-site consultation
• Call us at 631-608-1200
• Send us an email using our Contact form