Frequently Asked Questions

Q. How would my business benefit from ABC Services?

A. Some of the proven benefits associated with ABC Services include:

• Reduced operating costs
• Fewer operational headaches
• Improved network performance and access
• Increased employee satisfaction with IT support
• Better continuity in IT support personnel and structure
• Piece of mind knowing that experts are managing your IT environment

Q. What companies should utilize Managed Services?

A. Managed Services is ideally suited for companies with 25 to 250 employees. It efficiently serves the needs of businesses in a vast range of industries that are interested in saving money, improving the quality of IT support, and reducing operational headaches that slow productivity and take management and staff away from their core competencies.

Q. What is the standard pricing for Managed Services?

A. ABC Services does not use a one-size-fits-all pricing model. We customize our solutions and develop a service model that best matches your unique operating environment needs. Following a thorough review of business needs, ABC Services provides flat cost pricing that helps you realize a significant savings in monthly operating costs.

Q. What are the client responsibilities?

A. Clients are responsible for maintaining support agreements for line of business applications, submitting support requests, acting upon consulting recommendations and participating in regular executive review of IT operations.